If you have access to someone with the software to read out faults (if any) that would be the next step I would recommend. That same software would also be able to read live data stream which could also be very useful. If not then maybe there is something that is we can do, first do you have the radio code (if the stock radio is still there) if so, then try a battery disconnection for several hours (overnight) and see if it changes anything. This is similar to resetting (ctl,alt,del) your home computer.